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Contact Us

Please contact us using the form below or via email at support@shoepublic.com. We generally respond within 24-48 hours of your inquiry.

Please check our FAQ page and/or Terms Page before contacting us in regards to general questions. If you have a product question, please see if the product description has the information before emailing us.

If you have a question about your receiving or your tracking number, please be sure it has been 2-5 days after you've ordered as that is the general processing time.

If you have a question about switching items, please provide us with an order number or message us.

Thank you!

Email: support@shoepublic.com
Working hours: 24/7

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